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Terms of Use

Please read these terms carefully before using our website

Last updated: January 2024

Agreement to Terms

By accessing or using the Wind Grove website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

About Us

Wind Grove is a travel agency based in Cardiff, United Kingdom. We provide travel planning and booking services for domestic and international destinations. Our registered address is 47 Cathedral Road, Cardiff, CF11 9HB.

Use of Website

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the website or its systems
  • Use automated systems or software to extract data from the website
  • Transmit any harmful code, viruses, or malicious software
  • Interfere with or disrupt the website's functionality
  • Impersonate any person or entity or misrepresent your affiliation

Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is the property of Wind Grove or its content suppliers and is protected by UK and international copyright laws.

You may view, download, and print pages from this website for your personal, non-commercial use, provided you do not modify the content and maintain all copyright notices.

Travel Services

Wind Grove acts as an intermediary between you and travel service providers including airlines, hotels, tour operators, and transport companies. When you make a booking through us:

  • Your contract for travel services is with the relevant supplier
  • Each supplier's terms and conditions will apply to your booking
  • We are not liable for the acts or omissions of suppliers
  • Prices shown are subject to availability and may change

Accuracy of Information

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, we do not warrant that:

  • The content is complete, accurate, or current
  • The website will be available without interruption
  • Any errors will be corrected

Travel information, including prices, availability, and schedules, can change frequently. Always confirm details before making travel arrangements.

Bookings and Payments

When making a booking enquiry through our website:

  • Enquiries do not constitute confirmed bookings
  • Bookings are only confirmed once payment is received and written confirmation is provided
  • Deposits may be required to secure bookings
  • Cancellation policies vary by supplier and will be communicated at booking

Limitation of Liability

To the fullest extent permitted by law, Wind Grove shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the website
  • Any errors or omissions in website content
  • Unauthorised access to your data
  • Actions of third-party service providers

Our total liability for any claim arising from your use of the website shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Wind Grove, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms of Use or your use of the website.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not control these websites and are not responsible for their content, privacy policies, or practices. Accessing third-party sites is at your own risk.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and Wind Grove regarding your use of this website.

Contact

For questions about these Terms of Use, please contact us:

Wind Grove
47 Cathedral Road
Cardiff, CF11 9HB
United Kingdom
Email: [email protected]

These terms of use govern your access to and use of the Wind Grove website only. Separate terms and conditions apply to travel bookings and services, which will be provided to you at the time of booking confirmation.